Referral Pathway

The referrals team are available to discuss potential referrals and offer advice in relation to the availability of beds within our homes, either via telephone on 0161 638 3285 or email at



Our team are available to discuss potential referrals and advice on current vacancies.

We will request a completed referral form and supporting documentation including the most recent risk assessments/CPA reports.

You will receive an acknowledgement once this has been received.


Screening  (Within 24 hours of referral)

Our team will undertake initial screening to determine if we can provisionally meet the young person’s needs and consider appropriate matching with current placements.

Referral Pathway: Step 3 - Assessment (within 1 week of referral)Assessment (Within 1 week of referral)

Following authorisation to complete a face to face assessment we will endeavour to arrange to see the young person at their current placement. As part of this process, we would also wish to meet with members of the current care team and families/carers where appropriate to enable a holistic assessment.

Assessments are undertaken by one of our clinicians and a residential manager from one of our homes.

Referral Pathway: Step 4 - Initial Response Letter (within 72 hours of assessment)Initial Response Letter (Within 72 hours of assessment)

The assessors will discuss the assessment with the multidisciplinary team and will provide an initial response letter advising the outcome within 72 hours.

Referral Pathway: Step 5 - Full Needs AssessmentFull Needs Assessment (Within 1 week of assessment)

A full needs assessment and formal offer of placement will be provided within 1 week of the assessment date.

Referral Pathway: Step 6 - TransitionTransition (On receipt of signed funding)

Transition can commence once formal, signed funding contracts have been received. Our team will devise an individualised transition plan, which typically takes place over an average of 4 weeks. This process allows a comprehensive handover as well as allowing the young person time to start building initial therapeutic relationships.