Care in Mind Candidate Privacy Notice


Through our candidate application and recruitment process Care in Mind will collect, process and store personal information about you. Candidate data is processed for four main purposes which are;

(a) application,

(b) assessment and

(c) pre-employment screening, and

(d) worker permissions.


This document explains why we collect your personal information, what information we collect and how it is processed.

In this Privacy Notice the term “processing” covers all activities involving your personal information, including collecting, handling, storing, sharing, accessing, using, transferring and disposing of the information.

1) Why do we collect your personal information?

To manage your application, we will process certain personal information about you. The purposes for this are set out below. We only process your information which is necessary for the purposes of progressing your application or which is required by law or any regulatory requirements.  There are rules set out by Article 6 (general data) and Article 9 (for special data) that we comply with for the strict purpose of the data we collect, use and store.  Not all of the purposes set out below will apply to you.

  • Application: CV, application form,name, address, employment history, academic and professional qualifications, age, diversity (i.e. gender. ethnicity, disability, sexual orientation ), nationality, previous disciplinary matters and work experience – see schedule 1 for full list;
  • Assessment: CV, application form, , interview (face to face, telephone or video), behavioural assessments (such as a role play, group exercise or formal prepared presentation), technical assessments;
  • Pre-employment screening (PES); reference checking , DBS checks, pre employment health questionnaire

2) What personal information might we process?

Here are some examples of the type of information we may process.

  • Personal details such as name, address, date and place of birth;
  • Work history/job data; previous employers, positions, dates, etc.
  • Employee Benefits; basic salary, benefits, bonuses, etc.;
  • Education and work history including professional qualifications and skills;
  • Employer feedback / references to include regulated references where necessary;
  • Nationality / visa / right to work permit information; (e.g. passport, driving licence, National Insurance numbers)
  • Photographs and images from recorded assessments or from onsite CCTV;
  • Results of pre-employment screening checks (e.g. health, criminal records checks where legally permitted)
  • Assessment results e.g. Psychometric assessment results, results from video or telephone assessment

During the process we also capture some sensitive personal data about you (e.g. disability information). We do this in order to make reasonable adjustments to enable our candidates to apply for jobs with us, to be able to take online/telephone assessments, to attend interviews/assessments, to prepare for starting at the bank (if successful) and to ensure that we comply with regulatory obligations placed on us with regard to our hiring.

Care in Mind do have regulatory obligations for processing information relating to your criminal background due to our work with vulnerable adults and children.  If the position you are applying for has access to children or vulnerable adults/and or their records, we will require an enhanced Disclosure from the Disclosure and Barring Service for the successful candidate.

3) Who do we share your personal information with?

Your data will usually be presented to Care in Mind by (a) a Recruitment Agency or (b) by you contacting us as a result of a recruitment campaign.  Under both scenarios data will be stored, processed and managed by Care in Mind. Any data will only be shared to external partners if it is necessary or required (for example in order to carry out Pre-employment screening).

The recruitment process will involve:

  • Assessing and progressing your application,
  • Assessing your suitability (skills, strengths, behaviours for the role)
  • Activities needed to complete the on-boarding and screening process of a successful application.
  • To enable these processes your personal information may be shared internally, but the information shared is limited to what is required by each individual to perform their role in the recruitment process.

Your personal information may be shared internally with the following people:

  • Those employees who will manage your role or are acting on their behalf;
  • Employees in Care in Mind with responsibility for tasks in the recruitment process;
  • Employees in Care in Mind with Legal, Conduct, Risk, HR, Regulatory or Fraud responsibility for investigating issues of compliance regulations, policies and contractual requirements;
  • Employees in IT, within Care in Mind or outsources for this purpose, and system owners who manage user access;
  • Audit and Investigations employees in relation to specific audits/investigations; and
  • Security managers for facilities / premises.

Care in Mind may also need to share your information with certain external third parties including those listed below.  You have the right of access of any third party and contact details will be supplied.

  • Companies who provide candidate interview and assessment services;
  • Suppliers who undertake health assessment background screening;
  • Suppliers who process our DBS checks
  • Academic institutions (Universities, colleges, etc.) in validating information you’ve provided
  • Other third-party suppliers (or potential suppliers), who provide services on our behalf;
  • Previous roles (paid or unpaid) you have held for the purpose of carrying out reference checking.


4) How do we protect your information?

Our HR and Recruitment systems are protected to ensure unauthorised or unlawful processing of personal information, accidental loss or destruction of, or damage to, personal information does not occur. Our staff are also trained to ensure they are compliant with GDPR and Data Protection legalisation.

5) Your Rights

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018

(DPA) you have a number of rights with regard to your personal data. You have the right to

request from us access to and rectification or erasure of your personal data, the right to

restrict processing, object to processing as well as in certain circumstances the right to data



If you have provided consent for the processing of your data you have the right (in certain

circumstances) to withdraw that consent at any time which will not affect the lawfulness of

the processing before your consent was withdrawn.


You have the right to lodge a complaint to the Information Commissioners’ Office if you

believe that we have not complied with the requirements of the GDPR or DPA 18 with regard

to your personal data. Please refer to the Information Commissioners Office website;

6) Identity and contact details of controller


Care in Mind is the controller of data for the purposes of the DPA 18 and GDPR. If you have any concerns as to how your data is processed you can contact:


Dr Rachel Scullion, Senior Information Risk Owner at


or you can write to these individuals using the address of ;


Care in Mind

Hope House

Hercules Office Park

Bird Hall lane




Alternatively, you can make a “subject access request” to request information on the data we hold about you. This request should be sent to or to the HR Department at the above address.

It is your responsibility to keep personal data up to date throughout the application process so that accurate application records can be maintained.

7) Data Retention

In accordance with our Data Retention Policy we keep data belonging to unsuccessful candidates for a period of six months before deletion. If you wish for this information to be deleted prior to this please email