If you would like to discuss a potential referral; please call 0161 638 3285 or email at

We support young people with complex mental health presentations in multiple domains who require treatment through a specialist longer term recovery-focused care model, including young people who pose a significant risk to themselves e.g. high levels of self-harm, suicidality or self-neglect.

  • Male and Female
  • Aged 16-30

We support young people with complex mental health presentations, including:

  • A Formal or Emerging Personality Disorder
  • Complex Post-traumatic Stress Disorder (PTSD)
  • Moderate or severe Depression and/or Anxiety
  • Psychotic Illnesses
  • Attachment Disorder
  • Eating Disorders
  • Complex risk presentation (including self-harm)
  • Adverse Childhood Experience (ACE)

An additional consideration is taken when assessing young people with moderate learning disabilities, This is due to the case-mix of young people the home and the level of capacity the young person requires to be able to engage in the model of care. Before accepting young people with this presentation we would request additional supporting information and detailed psychological reports in order to support the assessment process.
We are unable to accept young people into the service with a severe or profound learning disability.
Careful considerations are also taken when assessing young people with significant forensic backgrounds. Although not an immediate exclusion criteria, the type of vulnerabilities of the other young people placed in the proposed home. Similarly, we would be unable to accept young people with persistent high risks to others, for example, significant violence and aggression or fire setting.
Due to the complexity of the needs of the young people within our service and the need to carefully plan and build relationships with young people in transition, we do not accept emergency referrals.

                        Referral Pathway



Our team are available to discuss potential referrals and advice on current vacancies.

We will request a completed referral form and supporting documentation including the most recent risk assessments/CPA reports.

You will receive an acknowledgement once this has been received.


Screening  (Within 24 hours of referral)

Our team will undertake initial screening to determine if we can provisionally meet the young person’s needs and consider appropriate matching with current placements.

Referral Pathway: Step 3 - Assessment (within 1 week of referral)Assessment (Within 1 week of referral)

Following authorisation to complete a face to face assessment we will endeavour to arrange to see the young person at their current placement. As part of this process, we would also wish to meet with members of the current care team and families/carers where appropriate to enable a holistic assessment.

Assessments are undertaken by one of our clinicians and a residential manager from one of our homes.

Referral Pathway: Step 4 - Initial Response Letter (within 72 hours of assessment)Initial Response Letter (Within 72 hours of assessment)

The assessors will discuss the assessment with the multidisciplinary team and will provide an initial response letter advising the outcome within 72 hours.

Referral Pathway: Step 5 - Full Needs AssessmentFull Needs Assessment (Within 1 week of assessment)

A full needs assessment and formal offer of placement will be provided within 1 week of the assessment date.

Referral Pathway: Step 6 - TransitionTransition (On receipt of signed funding)

Transition can commence once formal, signed funding contracts have been received. Our team will devise an individualised transition plan, which typically takes place over an average of 4 weeks. This process allows a comprehensive handover as well as allowing the young person time to start building initial therapeutic relationships.