Lauren joined Care in Mind in June 2018 and started her career within the social care sector 14 years ago as a Support Worker. She has been in various management positions for the last 12 years, working with a range of service users including young people, adults, complex needs, mental health, learning disabilities and older people with dementia.  Lauren has been in the role of Service Manager for the last four years and has wide experience of working in residential services, care homes and non-registered services. Lauren has a passion for exceptional quality of care and auditing processes with measurable outcomes and wishes to ensure we are thriving to working towards achieving outstanding in all domains.

Lauren enjoys spending time with her family and eating out at a wide range of restaurants although can be quite picky with food. One thing that people don’t know about Lauren is she is unable to swim.

Kelly Yates - Residential Service ManagerKelly has worked in the care sector for 11 years, and within management for the past 7 years. She started out as a support worker and has made her way up to the role of Residential Service Manager. Prior to working within the care sector, Kelly worked for a private nursery where she managed the pre-school room for 6 years.

Kelly’s role is very varied and consists of many different elements. She also works closely with the Head of Residential Services, Lauren Ugbode, in order to support the residential services to achieve the operational aims of Care in Mind. Her responsibilities include supporting budget management, audits and inspections to name just a few. A significant part of Kelly’s role is dedicated to line-managing the Residential Leads and supporting them with their allocated areas, with an aim to generally develop the services overall.

In her spare time, Kelly enjoys scuba diving, as she is qualified in the activity. Additionally, two facts that many people may not know about Kelly is that she was a very large baby – at a whopping 10lb 3oz; and she is unable to ride a bike!

Jodie has worked within the residential setting for 10 years now, initially working with children with disabilities, and then moving on to work with people with challenging behaviour and learning disabilities.

In October 2015, Jodie joined Care in Mind and has consistently remained a very important member of the residential team. Jodie was keen to join the Care in Mind team due to her aligned ethos with Care in Mind, as well as a passion for our approach to aiding the recovery of young people with complex mental health difficulties. Furthermore, she is passionate about working with her colleagues to support the young people of Care in Mind to help them strive their goals and ambitions.

In her spare time, Jodie can be very adventurous having previously lived abroad, however she also has a strong dislike for vegetables, especially cooked carrots!

James Lucas, Residential Manager of WillowhurstJames has worked in care for 11 years, originally working for a company specialising in homing young people with Emotional and Behavioural Disorders, and managing his first home at the age of 25. James worked with a variety young people with different life experiences, from a whole host of different backgrounds and he thrived on improving circumstances for the young people that he worked with, pushing them to fulfil their potential and achieve positive outcomes.

In 2013, James took a break from the care sector and travelled to Asia to teach English for 2 years. However, upon returning to England, he returned to the care sector.

James joined Care in Mind as a Deputy Manager in June 2016, and was promoted to the position of Manager just over a year later, in September 2017. He is an important member of the residential team and approaches each new challenge with enthusiasm.

In his spare time, James enjoys travelling, and has lived in America, Bali and China. He also enjoys spending time with his family – including his 3 sisters and brother, who are quadruplets! Additionally, he is a huge tattoo lover and currently has 16 of his own.

Amy is our Partnership Development Manager, working as part of our Business Development Team. She works closely with Julie, Director of Business Development, managing customer relationships, contracts and communication and overseeing referral processes and marketing.

Amy joined Care in Mind in October 2018. She has over ten years’ experience working in the health and social care sector having most recently worked for one of the UK’s largest independent mental health providers. Her experience covers inpatient and residential services across several service lines including mental health rehabilitation, personality disorder, acute/PICU, secure, CAMHS, and autism. Amy is passionate about developing positive relationships with key stakeholders in the NHS and Local Authorities. She also believes ensuring meaningful service user involvement in development and improvement plans is key in service delivery and ensuring young people are cared for in the best and least restrictive way.

In her spare time, Amy enjoys spending time with her family and friends, good food and city breaks. She once skied off a mountain with a parachute – an experience not to be repeated any time soon!